2011-07-01

Canada shipment delay relief, but delayed arrival is expected

To all Canada customers,



Postal services to Canada, previously affected by strike action taken by the postal workers' union, have resumed. Nevertheless, owing to the large volume of backlog that built up during the strike action, our logistic partner, Singapore Post, expected that it may take at least one to two weeks to clear the existing backlog after the resumption of services. Hence, mail delivery services (including Speedpost) in Canada will be subject to delay. Customers are advised to refrain from sending mail to Canada as far as possible until the services are fully restored to normal. Canada customers, sorry for such a problem and please wait with patient. Have a nice day and enjoy your weekend.


Regards,
Cathy Liu
Logisitc Department Manager
Xell Telecom