2015-11-29

Natural disaster induced delays in Australia Post

Dear Customers,

Natural disaster induced delays in Australia Post


Australia post has advised tat bushfires in South Australia are delaying the delivery of mail in South Australia as well as the transport of inbound mail between the East Coast (Sydney, Melbourne) and Western Australia and the Northern Territory. Delay in mail delivery were expected. Please be noted and sorry for the inconvenient caused.

Regards,
Cathy Liu
Logistic Manager
Xell Telecom

2015-11-27

Urgent Announcement Payment Gateway is down

Dear Customers,

Urgent Announcement Payment Gateway is down

Please be noted our payment gateway is temporarily down due to some technical incident happened on 3 Nov. During the period, some orders on our websites are affected and cancelled. Affected websites are Batterybay.net, Smartphonebay.net, Xell.hk, Magicianmyth.com. And we are happy to let you know that the gateway is get back to work and you can feel free to make the order on our websites again now without hassle. 

Regards,
Cathy Liu

Logistic Manager
Xell Telecom

2015-11-15

Postal Delay in Finland and Greece

Dear Customers,

Postal Delay in Finland and Greece


Kindly refer to Singapore post notice to us. There are post office strike in Finland and Greece. It would result in postage delay in these two countries. Please be noted for customers from Finland and Greece. Sorry for the inconvenient caused and wish you enjoy shopping on Xell Telecom website.

Regards,
Cathy Liu
Logistic Manager
Xell Telecom